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Data Backup & Retention

We take data protection seriously. Here's what you need to know about how we back up and retain customer data.

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Written by Ivan Jelinic
Updated over 2 weeks ago

πŸ”„ Nightly Backups

Our production database, including batches, work orders, inventory, and quality records, is backed up every night using automated backups. These ensure that your data is regularly saved and stored securely.

πŸ—“οΈ 30-Day Retention

Backups are retained on a rolling 30-day schedule. This means at any given time, we have 30 days of nightly snapshots available.

βš™οΈ Fully Automated Infrastructure

Our infrastructure is fully automated and built with resiliency in mind. In the unlikely event of a major failure, we can spin up a fresh environment using the most recent backup β€” typically within a few hours.

🚨 What Happens in an Outage?

If a critical incident occurred, we could restore operations to the state of the most recent nightly backup quickly and reliably. While we aim for zero downtime, we're prepared for worst-case scenarios.

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